Registration:
What if my needs change after I choose a plan?
My City Me will grow with you and your business needs. You can upgrade to more features and functionality at any time by clicking another package plan.
Fees:
Do I have to commit to a long-term contract?
No. You may cancel at anytime. Go to cancellation in your registration account.
How much does it cost to a operate Storefront?
There are two fees charged to My City Me Merchants Services:
- a monthly services Subscription Fee* and
- a monthly Successful Transaction Fee of $0.10 per Item only Platinum Plan and up
- *Subscription Fee varies by My City Me subscription tier and ranges from $24.99 - $139.99.
I don’t know HTML or web design. Can I use My City Me help?
Yes. My City Me Customer Support Team will supply you with HTML storefront code to transfer to your website or profile.
Can I Sell on my web page at My City Me Social?
Yes . You can copy and paste your storefront code to your profile page.
How many pictures can I list per item ?
One image per item is supported. If you have more than two photos, you can incorporate HTML links or slide shows.
PayPal:
How is PayPal integrated with My City Me?
My City Me integrates with PayPal in the following ways.
- Allows your PayPal button code to your customers to make purchases using their PayPal account. This is available on all My City Me Merchant Service subscriptions
Does My City Me allow the use of PayPal Payments Pro?
Yes, only Platinum services plans and up.
Do I have to use PayPal?
No. You have a choice of electronic and offline payment methods that you can offer to your customers or use My City Me Payment Solutions.
How do I update my storefront?
Log into your registration account at My City Me.
What payment gateways are integrated with Merchant Services Gold Services Plan and Up?
My City Me Website Development is fully integrated with the following popular payment gateways. No additional software is required for you to install.
Authorize. net
Cyber Source
Innovative Gateway
Link Point
PayPal Pay flow Pro
PayPal Website Payments Pro
Do I have to enter my storefront products individually? Yes.
How do I know if an order has been placed in my web store?
Your account can be configured to automatically send an email to both you and your customer once an order has been confirmed, for Platinum services and up.
I already have a hosting company and I don't want to switch, is there a way I can keep my current hosting company and still My City Me?
Yes. It's easy to create links from your existing website that direct customers to specified areas of your My City Me Storefront web store.
Customer Support:
What if I need technical support?
You can email customer support at anytime.
